Shipping Policy

At HS Kitchen, we aim to deliver your kitchen products safely and on time across Pakistan. Please read our shipping policy before placing an order.

Delivery Coverage

HS Kitchen currently delivers orders all over Pakistan.

Delivery Time

Our normal delivery time is 4 to 6 working days after order confirmation.

Delivery time may vary depending on your city, courier availability, public holidays, weather conditions, or any unexpected delay from the courier service.

Shipping Charges

HS Kitchen is currently offering free shipping on orders across Pakistan.

Shipping charges may change in the future, but any charges will be clearly shown at checkout before you place your order.

Courier Service

We ship orders through available courier services. HS Kitchen may choose the most suitable courier depending on the delivery area and order type.

Cash on Delivery

Cash on Delivery is currently available for customers in Pakistan.

Customers are requested to keep the payment ready at the time of delivery to avoid any delay or failed delivery attempt.

Order Confirmation

After you place an order, HS Kitchen may confirm your order by phone or WhatsApp before dispatch.

Please make sure your name, phone number, and delivery address are correct when placing the order.

Tracking Details

Once your order is shipped, tracking details may be shared with you through WhatsApp, phone, email, or any available contact method.

If you need tracking information, you can contact us on WhatsApp or phone.

Wrong Address or Phone Not Responding

If the customer provides an incorrect address, incomplete details, or does not respond to courier calls, HS Kitchen will not be responsible for delivery failure or delay.

In such cases, the customer will be responsible for any issue caused by incorrect information or unavailable contact.

Delayed Delivery

If your order is delayed beyond the expected delivery time, please contact us so we can check the status with the courier service.

You can reach us through:

Damaged Package on Delivery

If your package arrives damaged, please take clear photos or videos before opening or using the product and contact us as soon as possible.

For return or replacement cases, please also read our Refund & Return Policy.

Final Note

HS Kitchen tries its best to deliver every order safely and quickly. However, delivery times may be affected by courier delays, remote locations, holidays, or situations beyond our control.